Frequently Asked Questions
Do I need a reservation?
We strongly recommend placing a reservation to avoid disappointment of table unavailability upon walk-in.
To place a reservation, click here.
Should your desired date and time not be available, please feel free to contact our Guest Relations Team via WhatsApp message or call us directly at +65 8095683, or email us at enquiry@1-alfaro.sg
What are your operating hours?
Our operating hours are as follows:
- Lunch Daily: 11:00 AM – 3:00 PM
- Dinner (Sun to Thurs): 5:30PM – 12AM
- Dinner (Fri & Sun): 5:30PM – 1AM
Kindly advise us of your preferred booking date, as there may be private events scheduled. We will be happy to check and confirm availability for you.
How do I get to 1-Alfaro ? Where is the nearest carpark?
Via MRT: Alight at Labrador Park
Via Taxi/Grab: We recommend selecting “Labrador Tower” as your drop-off point. Upon alighting, walk into the office building via Lift Lobby on the most left side and go up the 34th floor.
For Parking: Parking is available at Labrador Tower. From the carpark, kindly proceed to Level 2 & enter the Main Office Lobby to proceed to Level 34.
If I am celebrating a Birthday and Anniversary, will there be anything done for us?
For special occasions, we will arrange a special treat for you, and we hope it adds a little extra sweetness to your experience with us.
Can I bring my own cake?
Please let us know in advance if you plan to bring your own cake. Kindly note that we do not have the facility to store large sized cakes in-house. We would appreciate it if you would be able to provide us with details, such as size and type of cake that you are bringing in and our team will advise you accordingly.
Can I bring balloons?
Light, non-extensive balloons are welcome for our indoor dining (La Torre). However, large installations or elaborate décor may not be permitted due to space constraints and to ensure the comfort of all diners. Please feel free to share any sample references via WhatsApp, and our team will be happy to advise accordingly. No balloons or decoration will be allowed at our outdoor dining area (La Luna) due to safety & hazard issues.
Can I be guaranteed a table by the window?
Table requests are subjected to availability upon making reservations/requests.
Can I request music from the DJ or bring my own DJ?
Unfortunately, music requests are not permitted, and guests are not allowed to bring their own DJ. Our resident DJ curates the music to maintain the overall atmosphere of 1-Alfaro.
What happens if it rains (La Luna)?
In the event of wet weather, we will try our best to accommodate your reservation indoors at La Torre, subject to table availability at the point of time.
Do you have any Private Dining Rooms?
We do not have private dining rooms at 1-Alfaro. However we do have partial & fully cordoned off areas with a minimum spend. Kindly contact our Guest Relations Team at +65 8095683 for more information.
Can I host Private Events at 1-Alfaro?
For full venue buyout and/or more than 30 guests, please contact our dedicated Sales Team at enquiry@1-alfaro.sg for more information.
Are there any Food & Beverage Policies I need to note?
Prices and menu items are subject to seasonal changes and at the discretion of 1-Alfaro. Please be advised that dietary menus are available upon request.
Prices are subject to 10% Service Charge and Prevailing Government Taxes.
No outside food, with the exception of cakes, is allowed within the venue premises.
What is your Reservation Policy?
By providing your personal data here, you have agreed that 1-Group may collect,
use and disclose your personal data, for providing seat reservations and providing marketing materials that you have agreed to receive in accordance with the Personal Data Protection Act 2012.
Reservation with Deposit
– Cancellations can be made via the confirmation email or WhatsApp us at +65 8095683 at least 48-hour in advance.
– Cancellation made within 48-hours, deposit will be converted to dining credits which can be utilized within 90 days from the initial reservation date.
– To cancel, simply click the ‘Cancel Reservation’ button in your confirmation email.
We reserve the right to adjust the cancellation grace period for festive periods or special occasions.
Will I get complimentary parking coupons?
- We do not provide any complimentary parking coupons. As of now, Labrador Tower parking rates are as below:
– $2.40 per hour during weekdays, 7:00 am to 6:30pm
– Free parking after 6:30 pm until 11:00 pm (weekdays)
– Free parking on weekends and public holidays
Do I need to commit to a minimum spending?
- Minimum spending applies to group reservations of 11 pax and above, as well as partial/full cordoned off areas.
For more information on group bookings and offerings, WhatsApp us at +65 8095683 and our team will be happy to assist.
Can I take photos within the dining space and/or the venue?
Yes! Photos are permitted for personal use only – please tag us on IG/FB at @1alfaro.sg. We would love to share your moments!
Please be mindful of those around you who may not want to be photographed. No tripods/lighting or selfie sticks are allowed due to safety concerns. Large format lenses, bulky cameras, and drones are strictly not allowed unless previously approved by management.
Please be aware that photography, filming and/or recording will intermittently take place in the public areas of 1-Alfaro. This content may be used for promotional, marketing or advertising purposes, including publication on websites and social media platforms. By entering the venue, you consent to being photographed, filmed and/or recorded, and for 1-Group to utilise your image and likeness for the stated purposes without any compensation to you. If you do not wish to be featured in group or candid shots or recordings captured by our designated photographers or videographers, please remove yourself from the frame.
Contact our Marketing team at marketing@1-group.sg in regards to photo or video shoots intended for media or commercial purposes.
Do you have a menu for kids?
We do not have a special kid’s menu.
Our friendly service staff will provide recommendations at the table.
Can your menu cater to all dietary restrictions?
We kindly request to indicate any dietary restrictions at the time of booking. You may also contact our Guest Relations Team at +65 8095683 for any special dietary menus.
Additionally, our friendly service staff will provide recommendations at the table to best cater to any dietary restrictions.
What are 1-Alfaro’s dining tables like? (E.g., round/ rectangle/ high/ low)
1-Alfaro offers a variety of dining tables and seating options across our rooftop bar:
- La Torre – Capacity: 1–12 pax per table
1 long rectangular or Square tables. - La Luna – Low Tables & High Tables Seating
Each section provides a unique atmosphere, from casual drinks and socializing to family-friendly and semi-private lounging, so you can pick the perfect spot for your occasion.
Is the restaurant halal?
While we are not a halal-certified restaurant, we do offer a selection of dishes that do not contain pork or lard. If you have specific dietary preferences or requirements, our team will be happy to advise on suitable menu options and assist where possible.
What are your cancellation policies?
We kindly ask that you inform us if you are unable to make your reservation. There are no cancellation fees; we just request that you let us know prior to your booking.
Is there an Age Restriction I need to note?
1-Alfaro offers family-friendly dining, where guests of all ages are welcome.
Is there any Dress Code that I need to note?
There is no strict dress code at 1-Alfaro. Guests are welcome to dress comfortably and enjoy the experience, while maintaining a presentable appearance.
What are your corkage fees?
Please find our corkage fees for reference:
- Wine $50++
- Champagne $70++
- Liquor $90++
Alternatively, it will be 1-for-1. E.g. You may purchase 1 bottle of our house wine and the corkage fee will be waived off for 1 bottle of wine that you bring.
Is 1-Alfaro accessible for the handicapped?
We strive to create an environment that is accessible to everyone, including guests with disabilities. Our venue is accessible by wheelchair, we do recommend informing our reservations team upon making a booking.
Are you a pet-friendly venue?
As we are located within Labrador Tower, we’re unfortunately unable to accommodate pets. We truly appreciate your kind understanding.
Are there any special events or promotions going on?
We continuously strive to bring you the best rooftop dining experience.
Please visit our What’s On page here for all monthly happenings, promotions and events across 1-Alfaro.
Can I purchase a gift voucher in advance?
- You may purchase 1-Group Gift cards via link below.
Website: https://rewards.1-group.sg/cards
Gift Cards can be utilized across all dining concepts under 1-Group. We look forward to future opportunities to serve you and your guests soon!
